Privacy Policy

Privacy Policy

HiveFive.com.hr
Last Updated: 20 March 2025

1. Who We Are

Our website address is: https://hive5.com.hr.

2. Data We Collect

We collect the following personal information when you interact with our website:

  • Name and Surname (for reservations and newsletter subscriptions)
  • Email Address (for communication and newsletter subscriptions)
  • Contact Number (for reservation confirmations and communication)
  • Optional Data (e.g., number of attendees, event type if specified in the reservation form)
  • Comments Data (if visitors leave comments, we collect the data entered, IP address, and browser user agent for spam detection)
  • Media Data (if users upload images, they should avoid including location data (EXIF GPS) as visitors may extract it)

3. How We Use Your Data

We use the collected data for the following purposes:

  • To process and fulfill reservations for coworking space rental
  • To send newsletters and promotional materials (only if consent is given)
  • To respond to inquiries and provide customer support
  • To improve our website performance using Google Analytics and Google Tag Manager
  • To prevent spam and enhance security through comment moderation and automated spam detection services

4. Cookies & Tracking

  • If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
  • If you visit our login page, we set a temporary cookie to check if your browser accepts cookies (discarded when you close your browser).
  • When you log in, we set login cookies lasting two days (or two weeks if “Remember Me” is selected). Screen settings cookies last for one year.
  • If you edit or publish an article, an additional cookie will be saved in your browser, expiring after one day.
  • We use Google Tag Manager & Google Analytics, which may collect anonymous usage data via cookies.
  • You can disable cookies through your browser settings.

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor accessed the other website directly. These sites may collect data, use cookies, and track your interaction with embedded content.

6. Who We Share Your Data With

  • We do not sell or share your data with third parties. However, we use:
    • Google Analytics & Google Tag Manager (for website traffic analysis)
    • Mailchimp (for email newsletter management, if subscribed)
  • If you request a password reset, your IP address will be included in the reset email.

7. Data Retention & Security

  • Reservations Data: Deleted once the reservation is fulfilled.
  • Newsletter Subscription Data: Retained until the user unsubscribes.
  • Comments: Retained indefinitely to recognize and approve follow-ups automatically.
  • Registered Users: Personal information provided in user profiles is stored indefinitely. Users can see, edit, or delete their information (except their username).
  • Security Measures: Data is stored securely on our website hosting provider.

8. Your Rights Over Your Data

You have the right to:

  • Request a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for newsletters or marketing at any time.
  • Request that we erase your data, excluding data kept for administrative, legal, or security purposes.

To exercise these rights, contact us at info@hive5.com.hr.

9. Where Your Data Is Sent

  • Visitor comments may be checked through an automated spam detection service.
  • Analytics data is processed by Google Analytics and Google Tag Manager.

10. Business Information

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

If you have any questions, please contact us at info@hive5.com.hr.